1. Introduction

SAGE Technologies ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act (ЗЗЛД).

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2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and position
• Communication preferences
• Information provided through contact forms

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2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

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3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and requests
• To send you important updates and notifications
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

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4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to the processing
• Contract: To fulfill our contractual obligations
• Legitimate Interest: To improve our services and communicate with you
• Legal Obligation: To comply with applicable laws

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5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• To service providers who assist in our operations (under strict confidentiality agreements)

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

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7. Your Rights

Under GDPR and Bulgarian law, you have the following rights:

• Right of Access: Request information about your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request limitation of processing
• Right to Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

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8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain data for:

• Contact information: 3 years after last interaction
• Website analytics: 2 years
• Legal compliance: As required by applicable laws

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9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

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10. International Transfers

Your personal data is processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure adequate protection through appropriate safeguards.

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11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

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13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

SAGE Technologies

SAGE Technologies

Email: office@stechnologies.bg

Address: Cherni Vrah Blvd., 1407 Sofia, Bulgariа

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14. Supervisory Authority

You have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (КЗЛД) if you believe our processing of your personal data violates applicable law.